NM
Ntsepeng M
1 reviews | Active since May 2019
19 Jan 2022, 15:26
App dissatisfaction
I'm using the app with an aim of simplifying my banking. Lately I'm unable to pay arriers on the app. I enquired on WhatsApp. I'm told I should fone the bank. What is the use of having an app, if it is not helpful.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
19 Jan 2022, 16:08Good day Ntsepeng
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply19 Jan 2022, 16:08
Official
Good day Ntsepeng
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
01 Mar 2022, 10:02Hi Ntsepeng
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply01 Mar 2022, 10:02
Official
Hi Ntsepeng
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,
NM
Ntsepeng M's updateReviewer Update
01 Mar 2022, 22:14Unfortunately it has been resolved yet. In February I had the same challenge. This time around I went to the branch to be assistat.
NM
Ntsepeng M's update01 Mar 2022, 22:14
Reviewer Update
Unfortunately it has been resolved yet. In February I had the same challenge. This time around I went to the branch to be assistat.