FK
Fezeka K
1 reviews | Active since May 2021
02 Oct 2021, 10:55
App
I just bought electricity and I didn't get an sms for token, I resent the sms 5 times now still nothing. I called call center am being told they will check after an hour, an I was on hold for 5 minutes on the line to be told they will check after an hour.. What's the point of buying electricity on the app while I will wait for the sms for an hour while I need electricity now
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Capitec Bank's replyOfficial
02 Oct 2021, 10:57Good day Fezeka
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Oct 2021, 10:57
Official
Good day Fezeka
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank