Any institution can freeze your account don't terrible service

My account was stopped without my knowledge by capitec bank I only find out when someone is trying to deposit money into my account. I have being a loyal customer of capitec bank for over 5 years I'm itc clear I have no ******** record or history of ***** I have a stable job and capitec stops my account on grounds that iv app**** at the Lewis group with ********** bank statements.when I ask who I can speak to with regards to fixing this as I did apply for a Lewis account my ex husband has an existing account so Lewis does have access to my Id and personal details I have not submitted ********** banking details to Lewis Stores so capitec can stop my account when I'm credit clear ******** clear have no history with ***** and had an account with them for over 5 years they can right me off without even alerting me of this when iv been a loyal client I will resolve this issue with the Lewis group but I will never ever recommend or use capitec ever again I will switch my 14 000 salary a month to a bank that will be there for me and my needs Taren SHAW ********** 373 ********** 451449