1 reviews | Active since Jun 2016

01 Aug 2023, 09:05

Anti *** capitec LGBTQ+ does matter

You guys in your Woodstock branch should be ashamed they told me straight that they can't assist me because my surname changed because of same *** marriage bit they would've understood if it was a normal couple wow so what are we as the LGBTQ+ community to you guys just a money making scheme to make money out of us on accounts that we open they even said they can't see my ****en name on marriage certificate where in South Africa will it be on you new marriage certificate but anyway now I'm sitting here and they trying everything not to assist comes from Thabiet and Anele

0
Replies (4)
Capitec Bank
Capitec Bank's reply01 Aug 2023, 09:35
Official
 Good day Timothy  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank 
's update01 Aug 2023, 09:37
Reviewer Update
Thank you as I am still sitting in the branch
's update01 Aug 2023, 09:38
Reviewer Update
I'm so hurt the way they treat *** Marriage hurt hurt hurt
's update01 Aug 2023, 10:01
Reviewer Update
This comes down to ***sisem and ************** against the LGBTQIA+ community