SM
Siphosethu M
1 reviews | Active since May 2019
06 May 2019, 15:12
Another disappointed client
I'm so disappointed in the service I got from Capitec Bank. That coupled with just how rude the woman I spoke to at client care was. I actually can't even decide which is worse. So incredibly appalled. I'm definitely closing my account with Capitec.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
07 May 2019, 09:19I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Keshia Nomdo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply07 May 2019, 09:19
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Keshia Nomdo will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
26 Jun 2019, 10:56Good day Siphosethu M
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation dated 17 May 2019, I trust your matter has been resolved and closed on our end.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsComplaint management Capitec Bank
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation dated 17 May 2019, I trust your matter has been resolved and closed on our end.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsComplaint management Capitec Bank
Best regards,
Capitec Bank's reply26 Jun 2019, 10:56
Official
Good day Siphosethu M
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation dated 17 May 2019, I trust your matter has been resolved and closed on our end.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsComplaint management Capitec Bank
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation dated 17 May 2019, I trust your matter has been resolved and closed on our end.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsComplaint management Capitec Bank
Best regards,