ZN
Zintle N

1 reviews | Active since Jan 2025

03 Feb 2025, 11:20

Another deduction without my consent.

I advised Capitec on Funeral cover deduction of R158.25 against my will. They refunded me and promised the policy is cancelled. Today I received money in my account and Capitec deducted R158.25 I am very inconvenienced, I would like my money paid back now as I will miss my interview if i do not book my bus.

0
Replies (1)
Capitec Bank
Capitec Bank's reply03 Feb 2025, 12:41
Official
Hi Zintle, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Best regards,