Another day of false promises !

Another day wasted and full of false promises from capitec bank !

Last week Thursday I filed a complaint to capitec bank about the poor service I received to a matter which was of utmost importance to me and they didn't help me on resolving the matter. I then reported it here on Hellopeter and received a response from them and a call on Friday stating that I'd receive some feedback on this matter by Tuesday 8 October 2024 and they will assist me in resolving this matter

I was then again to no surprise made an absolute fool by them ! I haven't received any calls or emails from them even though I sent an email today requesting their assistance and following up on this matter

I don't think they understand that I have a family to support or have expenses to pay as well as have fuel to commute to work I am forced to take loans from other people to help me pay off my debts when I already had money of my own until capitec decided to mess me around and suspend my service !

I am extremely disappointed and extremely irate at this point I wish to receive my money in full with no excuses whatsoever and with the utmost of urgency !!!