KS
Kusasalethu S

1 reviews | Active since Jan 2018

16 Sept 2023, 09:01

Annoyed and angey

I am super irritated by Capitec right now. I’ve setttled a huge balance on the 22nd of August 2023. Instead of them sending a settlement letter I’m getting calls from disrespectful collection agents who are not even suppose to be calling me in the first place saying I’m owing R139??? Seriously harrassing me after I’ve settled the debt, please fix this, and send me a settlement letter and part ways peacefully.

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Replies (1)
Capitec Bank
Capitec Bank's reply16 Sept 2023, 09:38
Official
Good day Kusasalethu 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank