Annoyed again
And it was Capitec once again
I had my sister deposit funds into my capitec acc *** but some silly negligent and very malicious branch member decided to put the funds into the credit card which is suspended,i called the call centre and was pushed from pillar to post and the last veru rude consultant transfered me bt the call was disconnected- I am very annoyed right now as i am in need of those funds-please note the credit card has an arrangement made for it and i will nt go into a branch due to Covid please put the funds into the account I requested
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Capitec Bank's replyOfficial
03 Sept 2020, 08:42I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply03 Sept 2020, 08:42
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
's updateReviewer Update
06 Sept 2020, 13:14Very disappointing that it has taken this long for the amount to be returned to the right account especially because it was an error on Capitec's side
's update06 Sept 2020, 13:14
Reviewer Update
Very disappointing that it has taken this long for the amount to be returned to the right account especially because it was an error on Capitec's side