MA
MICHELLE A

1 reviews | Active since Aug 2024

01 Aug 2024, 11:21

Annoyed

I am so annoyed, last night as I tried to draw money , the atm pushed my card out and immediately swallowed it back and the next thing a message of "out of service"appears on the screen. Anyway today I go to the bank and I have to pay for the replacement card which is not expensive but not my fault. I am totally annoyed!!!!! If I lost my card I would've understood but its their ATM!

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Aug 2024, 14:09
Official
Good day Michelle Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank