1 reviews | Active since Jan 2017

17 Sept 2018, 11:07

Annoyed

I clearly instructed capitec to debit my account on the 20th of every month ,I do not know who gave Capitec permission to debit my account before my pay day –that amount debited was for something really urgent which I need to pay for by end of day today –please reverse immediately

0
Replies (3)
Capitec Bank
Capitec Bank's reply17 Sept 2018, 12:32
Official

I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply18 Sept 2018, 09:30
Official

Good day Miss Mtolo

As discussed via the telephone, I trust that your issue is now resolved.

Wendy Mbelekane

Complaint Management

Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply18 Sept 2018, 09:30
Official

Good day Miss Mtolo

As discussed via the telephone, I trust that your issue is now resolved.

Wendy Mbelekane

Complaint Management

Capitec Bank

Best regards,