VF
Vanessa F
1 reviews | Active since Aug 2018
21 Aug 2018, 14:34
Annoyed
Terrible service they never send a helpful response just an automated response I now can't use my card at all, and the response is its a country wide problem sorry,and that response itself takes 7-10 days its really annoying this is now a 4 month problem
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
21 Aug 2018, 16:07Nomfefe Wulana will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply21 Aug 2018, 16:07
Official
Nomfefe Wulana will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Best regards,
VF
Vanessa F's updateReviewer Update
21 Aug 2018, 16:08Again next 5 working days so next week I'll get a generic response I'm sick of this!
VF
Vanessa F's update21 Aug 2018, 16:08
Reviewer Update
Again next 5 working days so next week I'll get a generic response I'm sick of this!