LD
Linda D

1 reviews | Active since May 2017

26 May 2017, 19:23

Announced debit order

<p>This has been the second time ,and it's so frustrating that I have to go to Capitec always,I know that my loan is behind due to financial problems I'm currently studying and paying fees,I am prepared to pay it as you can check on your systems I've been paying it very well,my agreement with capitec is that they deduct on my nedbank account hence I'm getting my monthly salary 29th on it,I don't understand why is that you have to deduct it on my capitec savings account ,and I need that money ,I need to pay the burial society</p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply29 May 2017, 08:43
Official

I acknowledge your posting, and have referred it to Jacqueline Radyn for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,