SM
Shadi M

1 reviews | Active since Jul 2023

29 Nov 2023, 20:24

Angry customer

Every month end is a problem with capitec why is this bank doing this all the time I was on my app few minutes ago wen I login again they removed my account what the hell is wrong with capitec bank....... Fix this or I'm taking this to the papers I'm tired of this bank

0
Replies (3)
Capitec Bank
Capitec Bank's reply29 Nov 2023, 21:07
Official
Good day Shadi 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
SM
Shadi M's update30 Nov 2023, 08:39
Reviewer Update
I will never ever recommend capitec bank to anyone it always out of network their app is forever under maintenance if not they block our accounts if someone send u money by mistake u should call and tell me to reverse the money not block my account now I cnt do anything I will not take this lying down I'm going to reporters with this capitec it seems like a **** or something......
Capitec Bank
Capitec Bank's reply30 Nov 2023, 09:28
Official
Good day Shadi  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank