Angry client

The worst bank that I have ever used am at the bank as I write this Review they are holding some of my funds they say I should provide the affidavit again after submitting it last week for my account to unpaused now again I should submit it with the proof of payment from a stokvel that I joined online how am I going to get that I don't even the person who reported my bank now it's always a story when it comes to capitec they said I should go to the branch and those funds are on hold will be released but they want another after going up and down like this am tired