Angry client

I am soo annoyed with bad treatment that I recieve from Capitec my account is stopped forever because of activity that I am not even aware of I will never advice anyone to open account or loan at Capitec,just imagine after you recieve maybe your salary boom account stopped forever,you will loose all your salary,Its even extremely risky to recieve your salary via Capitec,now I have to escalate the matter to bank ombudsman,my query is not attended,I was told that I was a victim of *****,why am I penalised for that,did I request to be the victim,this is soo cruel,I will never stop posting here on hellopeter till my query is resolved,the person who was assisting me at Silverton branch said she will send email to ***** department and get get back to me,its been 2 months waiting for her call,what kind of service is this,you do not have mercy on customers