LB
Logan B

1 reviews | Active since Feb 2020

28 Mar 2020, 12:58

Angry - Capitec Deactivated App

I never had to complain about Capitec. But my banking app has signed me out and i will not risk going to a branch to reactivate it. Why deactivate without my permission in this dire situation we are all in?

0
Replies (1)
Capitec Bank
Capitec Bank's reply30 Mar 2020, 09:16
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank