Angry Beneficiary

Hi I'm writing one more time about capitec , my fiance once again went into the stellenbosch branch to transfer funds I believe it's was the 26th of 27th of march, the lady called me to tell me the funds will reflect within two days. I waited and still no funds have come through capitec was told to send me my proof of payment which has not been emailed to me as well, this is in regard with miss Siziwe Dlamini and we have no option but to talk to 1life to take capitec to court.