Angry and Dissappointed.

I have been using capitec for years, but the big disappointment from them. l have onother account with african bank, so i used to transfer money from my account in African bank to my capitec. recently my african bank account got hacked and some money was ******...i reported the meter to African bank and they close the account...then 1 day after the incident, i saw on my app that capitec removed my saving account tab..when i went to the bank ,they told that my account is on hold..i have to prove the amount entered in my account...yjoo so they told to to African bank for bank statement to prove those amounts..i went there and do afidavit telling them thats amounts comes from my account account in African bank and i gave them bank statement but today its 8 day since i sent those documents...dololo capitec, account still on hold, no one bother calling me, to explain..now this got me thinking...if an account can be stopped without notification, without proper investigation that it was used on *****.. how reliable is capitec?..thats means one day you can be embarrassed on the shop buying kanti capitec kudala wavala icard... l am very dissappointment by you guys..and now got me thinking how safe is to have your money in capitec.