ANGRY 😡 😡 😡 😡 😡 😡 😡

I have money that ead paid into my account and suddenly my account was frozen i couldn't access the funds in it. I went tonthe branch yesterday morning /afternoon time. Sae one of the consultants in my presence he typed an email whicj i could read he said customer is claiming her account is on hold, claiming😩 thr anger 😡 in me😫 he didn't even open the account. And he said they will call me who asked, he said the people he sent the email to 🤔🤔🤔. I asked whatbwas the turn around time he said he doesn't know😳😳😳. As i was walking out i didn't feel ok i went back asked to speak to a manager as i approached him all i wanted to know was the turn around time he also said he doesn't know. Like what kind of a bank is Capitec seems no one knows what to do, they are just hired to decorate the banking hall. I need this sorted out asap😡😡😡