MM
Martha M
1 reviews | Active since Aug 2018
04 Nov 2019, 11:29
Angry
Bought airtime on the 28th of October, still today I have not received it. Please refund me my money. I was told to wait for 48hrs, it's day 8 now.
Helpful (0)
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Replies (2)
Capitec Bank's replyOfficial
05 Nov 2019, 08:01I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply05 Nov 2019, 08:01
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
MM
Martha M's updateReviewer Update
05 Nov 2019, 08:56Went to a branch yesterday lunchtime, it's sorted now.
MM
Martha M's update05 Nov 2019, 08:56
Reviewer Update
Went to a branch yesterday lunchtime, it's sorted now.