TD
THEMBI D

1 reviews | Active since Mar 2015

23 Sept 2016, 07:39

ANGRY

<p>I took a loan with Capitec and the consultant told me that it comes with a credit facility as well. Bear in mind i thought its just 1 loan with those benefits.When i pulled out my ITC report 2 weeks i was suprised to see that i have 2 listings (Capitec Loan and Credit Facility : ********** ********** 62).</p> <p>I immediately called Capitec to cancel this facility because if you have many accounts it affects your score and I AM VERY SENSITIVE WITH MY SCORE i dont want anything that is gonna affect it,these listings stay in your ITC report for 2 years.</p> <p>Today i pulled out my report again and Capitec has just closed this listing they didnt remove it. I want this to be removed as well,i cant have this Credit facility listing in my profile for 2 years</p> <p> </p> <p> </p> <p> </p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply23 Sept 2016, 10:29
Official

I acknowledge your posting, and have referred it to Robin Klein for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,