Angie Festival mall Capitec bank

Went to open a savings account.Consultant by the name of Angie was very rude.He sent me for bank statement and when l came back she spent 10mins just glazing on my statement.Then after 10mins of just sitting she tells me she can't assist she needs to go for lunch.Still sat and waited for an available consultant.Then after wasted minutes again she tells m she can't assist me.Time wasted is never regained how l wish she knows how to assist all customers according.Her service sucked