Anger Customer

Hello, I've been trying to open a bank account for my under age child and when we had went the first time I was told that the birth certificate was *****ulent and I'd have to return for a new one along with some document named a DHA... few months I went back with all documents they had requested and I'm still not being assisted even though everything seems to be legit and in order and is being told that I should ask my Baby daddy mind you that I don't know I'd find which under rock to be the one to open a account for my daughter. I've just been given the runaround and in all honesty how do I trust a stranger with my daughters savings. This has been an ongoing thing for the year 2024. And I have been a loyal client for 16 years. I have wasted so much resources following all the guidelines that I've been given by the consultants each time I went there not to mention the long queues at home affairs only to be told they can't help me and I should go looking for my a man I wouldn't know where to find. All I want to do is just have a savings for my damn child. Is that too much to ask???