********* and unreliable capitec business account

never opt to use Capitec business bank, as its unrealibe, they dont prioritizes their customer, I couldn't do any transaction on the app, so I decided to withdraw the money, using the business card to pay for rent and pay employees, but I didn't get the money as the ATM stopped operating, its give me out of service error on the screen, immediately I received bank notification that the money is out, I waited still for correction, still no correction, then I consulted with the branch people, they called the head office, and gave me case number and they advised that I must wait for 7 working days as its business account , I mean how do you wait for 7 working days to get your money as you are running the company, i'm losing money as I must stop operating in this 7days, this is very unprofessional and *********,I will never encourage anyone to open capitec business account..