TN
Thozama N

1 reviews | Active since May 2024

30 May 2024, 18:42

************* and *****s

Capitec @promenade 2 occasion I went to deposit money in and did call in at the call center when I went into the branch I was told no query was logged under my name after wanted to do another query was told that I will need actual account of the person I was deposing into I left the branch furious and unsatisfied as I don't know the original account of the person I was deposing into as I always use the account number I was given how do u play with people's money and yet you tell me there is nothing that can be done where are your cameras and tell me what do you do with our money we struggling as it is a and we putted our trust into you by banking with but this is what we get my name is Thozama number *** I need clarity on my money

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Replies (1)
Capitec Bank
Capitec Bank's reply30 May 2024, 20:12
Official
Good day Thozama, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.