AS
Andre S

1 reviews | Active since Sept 2018

09 Jan 2020, 09:14

And it continues

Pay every month on my payday as I agreed to do when I took out the loan. I have never missed a payment, or made a late payment. You now send me sms that says "You failed to pay your R0.01 arrears and have been listed as a bad payer." I seriously cannot deal with this type of institution and will make a concerted effort on all social media platforms to discourage anyone from doing business with you.

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Replies (1)
Capitec Bank
Capitec Bank's reply09 Jan 2020, 10:50
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
  
 Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.
 
 Kind regards
 Capitec Bank