CS
Christopher S
1 reviews | Active since Oct 2017
04 Feb 2022, 15:03
An unthorized debit by Avis Car rental was made on my account since the 15th of December 2021
An unthorized debit by Avis Car rental was made on my account since the 15th of December 2021. I have been calling Capitec to get my refund back till date. They keep lying about the processes till today the 4th of Feb 2022. Yet they have record I never authorised this transaction. This is unacceptable. Secondly, I had app**** for a loan almost three years ago. I submitted payslip from my company and they listed me on their system as ***** without any ********** document presented. I don't know who is behind their ****ndeous services at Capitec really! I won't stop until they refund me my damn money and close their stupid account
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Replies (3)
Capitec Bank's replyOfficial
04 Feb 2022, 16:28Good day Christopher
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Feb 2022, 16:28
Official
Good day Christopher
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
04 Feb 2022, 16:30Good day Christopher
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Feb 2022, 16:30
Official
Good day Christopher
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
04 Mar 2022, 07:59Hi Christopher
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply04 Mar 2022, 07:59
Official
Hi Christopher
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank