TM
Tracy M
1 reviews | Active since Dec 2019
14 Apr 2022, 15:44
An unhappy customer
Good Day,
I just realized that some money have been taken from my account. I did not buy anything yet money went off today. Can Capitec please explain how it happened. This is not the first time money goes off my account without me having to authorize the payment.
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Replies (2)
Capitec Bank's replyOfficial
14 Apr 2022, 18:09Good day Tracy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 Apr 2022, 18:09
Official
Good day Tracy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
TM
Tracy M's updateReviewer Update
25 Apr 2022, 15:11Good Day,
I got a call from Capitec Bank last week and was told that the I will be called again by a different department to investigate the matter further and to this day I never received that call. Should i still expect it?
I got a call from Capitec Bank last week and was told that the I will be called again by a different department to investigate the matter further and to this day I never received that call. Should i still expect it?
TM
Tracy M's update25 Apr 2022, 15:11
Reviewer Update
Good Day,
I got a call from Capitec Bank last week and was told that the I will be called again by a different department to investigate the matter further and to this day I never received that call. Should i still expect it?
I got a call from Capitec Bank last week and was told that the I will be called again by a different department to investigate the matter further and to this day I never received that call. Should i still expect it?