dD
dr D

1 reviews | Active since Oct 2024

26 Oct 2024, 21:14

an ******* **** of degenerate *****sters

I had ***** on my account on 25/10/2024. My business capitec account. I call ***** division (business line) which is not the business line ***** division though written as such on the capitec business website available to the public.

i thereafter BEG the bank to block my card and register this as ***** because i am home and funds are leaving my account from an apparent business in China - non of which is my with my knowledge or consent. I am informed that the funds are on hold and have not left my account and that it will be reversed within 6 hours. As the most pathetic bank in SA with *****sters loving the patheic useless security features on capitec, the bank decides not to do anything about the active ***** on my account. I escalate it to the floor management during this 1 hour 21h00pm call on a friday night and finally have my card blocked and ***** registered.

As the glorious degenerate ****s they are, the next day the bank allows the company in china to take my funds and dont block the transaction.

This is the second time this has occured. I previously had ***** on my account in april, i called capitec ***** division and after being on hold for 2 hours and having my account cleared they blocked the account and i lost R8000+ which has never been returned.

A bank of utter pathetic brainless degenerates who live for the better lives of ****mers and *****sters.

0
Replies (2)
Capitec Bank
Capitec Bank's reply27 Oct 2024, 08:29
Official
Good day Dr D. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
dD
dr D's update28 Oct 2024, 11:17
Reviewer Update
thank you so much for responding to a complaint and not doing as written.

It only took me an hour on a call i recorded of your staff refusing to register my ***** or block my card to finally have the ***** case registered. Because you are so utterly pathetic and stupid as a bank and work for ********s life to be easier