1 reviews | Active since May 2014

15 Aug 2018, 11:49

An authorised Debit orders

Good day

I have been with Capitec for 8 years am tired of reversing an authorized R99, R89, R97, R95 debit order monthly. I Am always given contact numbers of marketing companies debiting my account as a client I expect a great service from my bank but I feel am not treated with respect because even after reversal I get an authorized debit orders. its time consuming and financial strain

The following companies are troubling me and I wonder how they got my details

15/06/2018 15/06/2018 Gems Bs Gemsmbs ********** 180615naedo Dr ********** 12 99.00

30/06/2018 30/06/2018 Slz ********** 839 ********** 30naedo Dr ********** 166 89.00

29/06/2018 29/06/2018 Singhs Cc Sb270 ********** 29naedo Dr ********** 835 97.00

01/06/2018 01/06/2018 Luvmore ********** 839 ********** 31naedo Dr ********** 350 95.00

02/05/2018 02/05/2018 Slz ********** 839 ********** 02naedo Dr ********** 124 89.00

Debit Date 15-08-2018

1. Dvotion ref no ********** 0 sage 180815 naedo Dr ********** 193 amount R105.00

2. Sagepay ref no Sr Direct ********** 4 Sagepay serv fee ********** 563 amount R99.00

3. Gems Bs ref no Gemsmbs ********** 180815 naedo Dr ********** 892 amount R99.00

0
Replies (1)
Capitec Bank
Capitec Bank's reply16 Aug 2018, 09:21
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,