An ATM machine did not have enough money on it.

On Monday the 2nd of November 2015, just before 4pm. I went to Boxer Store to draw R700 from Capitec Machine. The machine does not give receipts or slip, it displays the balance on the screen. The transaction on the machine was very slow, it kept on showing \processing transaction"until I received a notification on my cell showing that I draw R700 & the money available... but the money didn't come out of the machine. When I told a security lady that is working at Boxer store"