JK
Joseph K

1 reviews | Active since Mar 2024

16 Apr 2024, 10:00

An angry consumer

In 2022 I received R150 from my friend who was owinng me but she sent that money with the other person's account because right after receiving it she called be tellmoney the only thing that was surprising is that after I received that money my account was paused until now my account has been paused it's 2 years now and I receive my social relief fund there I have almost R7000 of my money from social relief fund I want capitec to unpause my account so I can get my money this bank is so unprofessional for just a R150 they pause my account I wish I knew how bad this bank is I would have long stopped using it I am so angry with this bank and it's services its so unreliable and unprofessional

0
Replies (1)
Capitec Bank
Capitec Bank's reply16 Apr 2024, 14:54
Official
Good day Joseph

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank

Best regards,