Amster****it!

Dear Capitec

Yesterday I was driving to work in Rosebank when I received notification from Capitec bank that I just spent R668.02 in Amsterdam.

I immediately called and disputed the transaction as it was definitely not me shopping in Amsterdam.

I am disappointed by you response. I did not make any request for my bank card to be open for overseas spending as I am home in South Africa and I called you immediately when you notified me of what is definitely an error on you part as the bank who is meant to keep my money safe.

To add insult to injury you are making me pay R80 for your investigation that will allegedly take 2 weeks, additionally after you compromised my card with your security issues I was asked to pay you for a new card.

All these things are unacceptable and you should be ashamed to call this banking.

I want my money back immediately and I do not want to be charged for your investigation into your errors!

Please sort this out.