Amazing Service with a smile

<p>I put 2 banks (Capitec and Nedbank) to the test on Saturday (13 May). For both I had to change my postal address using the required proof of residence. I timed both from the time I walked into the branch. Although Nedbank is my primary bank, Samantha at Capitec La Lucia was able to assist me with my address change, assisted me with grey areas I had regarding the Capitec App, Reviews credit account possibilities and do all with a smile in LESS time than it took Nedbank to ONLY change my address. Furthermore, for Nedbank I provided the updated Capitec postal address to simplify the process. Thank you for amazing service, for such an enthusiastic approach and for making this 'uncomfortable process' so much easier. Unfortunately, I cannot say the same for my Nedbank experience in La Lucia.</p>