1 reviews | Active since Jun 2014
Amazing Service- Maponya Mall Branch
I would like to extend my gratitude to 2 of your staff members in Maponya Mall Branch. Went in to submit a funeral claim, going through a hard time as you can imagine. Tebogo was the first person I came into contact with polite, friendly and I appreciated the empathy from her end, recognizing that I am going through a tough period. Not forgetting the consultant who assisted me. Also very friendly, polite and ensured she is sanitizing through out the conversation. I forgot her name, but she has a unique Venda name i think its starts with MA.. This is how service should look like, this is what we appreciate, when I go to the branch at 4pm I am greeted by people who act like its 8:30am, because that's the kind of service they deliver. I did appreciate this a lot, hence I felt the need to let the company know.
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile.
Kind regards
Capitec Bank
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile.
Kind regards
Capitec Bank
