Amazing service

Greetings. I know normally when an email is sent to customer service is when a client is unhappy or unsatisfied well today is not one of those, it's actually the opposite.

I stepped into Capitec Die Meent branch to get a loan. Upon my waiting which wasn't even long came a guy named Kholeka. May we please give that guy flowers whilst he is still alive. I work in customer service myself and I know how dealing with clients can be sometimes. May I please just appreciate Kholeka for the best ever Customer service received ever in my life as a capitec client.

He literally gave 100% from the beginning to the end. I was there applying for a loan but I also came out with a funeral plan under my name, he explains everything he does, from giving you best options to explaining how different loans work. After the whole process he said to me sorry for keeping you so long in the bank, I've been there for 1 hour 30minutes and I didn't even feel it. His service is 5 star. I basically know everything I signed up for today. The best ever service. "It wasn't one of those oh you need a loan you qualify for 5000, ma'am eish this is going to give us a problem, unfortunately we can't assist with" that I got at Garankuwa branch early this year.

I am from Garankuwa but trust me when I say I will take a taxi to go to that capitec. I am not over praising him, he really done did his job to the ultimate best.

I was just appreciating the red carpet kind of service I got. I hope a lot of people can be like him especially as far as customers are involved because there's no business without customers.

I rate his service and give him 5 stars. I am happy hey.