1 reviews | Active since May 2015
Amazing Customer Service Received From Capitec Herm**** Manager,Dedre
<p>Today,I visited the Herm**** branch of Capitec branch where the manager herself,named Dedre assisted me.</p> <p> </p> <p>She processed my application,took my finger prints,photo and did my paperwork even when the branch was about to close at 17:00,she stayed behind to finish my application.At 17:30 she was done processing my application and I walked out of the branch a happy customer who will now always be a loyal Capitec customer because of Dedre's service ethic,professionalism and going the extra mile for me,the customer.</p> <p> </p> <p>She did not have to complete my application when the store closed,but she did.This is called,service excellence!</p> <p> </p> <p>Thank you Dedre for doing it all with a smile.</p> <p> </p> <p>Capitec Bank Management,please take care of this manager,Dedre at Herm**** Capitec.</p> <p> </p> <p>What an gem,what an assett for Capitec.</p>
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Dedre, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Dedre, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
