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cheryl M

1 reviews | Active since Jan 2015

17 Jan 2018, 15:31

AMAZING customer service!

I am no good at this new technology but one of my desires was to do cell phone banking.So off I went to Capitec Somerset Mall & was directed to a gentleman by the name of Francois Kruger. I informed him straight away that I did not have a cooking clue about cell banking but wanted to try. He was so patient,understanding and took me through it step by step. I made my first transaction today!!!! Yayyyy!! What an amazing young man. I will definitely recommend this cell phone banking to my friends. Thank you Francois for your patience and kindness,very rare quality in today's times. Blessings Cheryl Marais

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Replies (1)
Capitec Bank
Capitec Bank's reply17 Jan 2018, 16:12
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Francois Kruger, we trust that your future association with Capitec Bank will continue to live up to your expectations.

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Capitec Bank