ZZ
Zarros Z

1 reviews | Active since Sept 2014

09 Feb 2017, 16:19

Amazing Client service

<p>I visited Capitec Braamfontein today and received probably the best service yet from Capitec bank. N just when I think that their service cannot get any better, it does n I am absolutely blown away. The consultant by the name of Sheroline Moses, at the braamfontein branch was simply amazing. She was polite, patient, friendly, funny n extremely knowledgable. Thank you so much Sheroline Moses. The so called "big four banks" can certainly learn a whole lot from Capitec. Please continue on n PLEASE PLEASE PLEASE make sure you take care of n reward your staff, especially the staff like Sheroline Moses. They are amazing n assets to your organization. Mark Harris</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Feb 2017, 08:14
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Sheroline Moses, we trust that your future association with Capitec Bank will continue to live up to your expectations.

Complaint Management

Capitec Bank