AS
Andre S

1 reviews | Active since Jun 2016

25 Jul 2016, 11:19

Amateurs

<p>despite having a card and power of attorney for my 89 year old mother's a/c i had to drag her in to obtain penalty details to close her fixed term money market account.</p> <p>consultant had difficulty understanding that the interest is paid into a savings a/c as a "pension"</p> <p>T4 investment amount stays same for the investment terms and capitec refuses to budge on the interest, despite this can get 9% from RSA Bonds and 10% from ABSA.</p> <p>Cresta branch manager refused to talk to us.</p> <p>Capitec OK for cheap, unsophisticated banking.</p> <p>Capitec NOT for intelligent banking.</p> <p>"Goedkoop koop is duur koop”</p> <p> </p> <p> </p>

0
Replies (2)
Capitec Bank
Capitec Bank's reply25 Jul 2016, 14:15
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

AS
Andre S's update04 Aug 2016, 12:24
Reviewer Update

still not finalised still waiting to hear why the branch manager was not willing to talk to us.