CP
Cobus P

1 reviews | Active since Aug 2016

28 Apr 2022, 11:26

Amateur bank

Can you believe it every time I install the Capitec app on another phone I have to go into a Capitec branch. Today is the last time I am wasting time like this. I am closing my account. I will just revert back to my FNB account. Catch a wake up Capitec and develop your App better so that I can still transact if I change from one phone to another and reinstall the app without all this ******* procedures.

0
Replies (1)
Capitec Bank
Capitec Bank's reply28 Apr 2022, 12:31
Official
Good day Cobus 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank