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Jane S

1 reviews | Active since Jul 2011

03 May 2021, 15:51

Amateur

A disgrace to the good name of Capitec Bank. Laborious and antiquated means of setting up an account, user experience on the website is appalling - honestly it's like a bad high school project - and generally, just a real frustration and disappointment. Only reason we set up this account was because so many of our customers bank with Capitec, but would highly recommend looking elsewhere. Amateur.

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Replies (1)
Capitec Bank
Capitec Bank's reply03 May 2021, 16:25
Official
Good day


We acknowledge receipt of your complaint and advise that we are currently investigating the matter. We will provide you with an update in this regard.
 
 Regards
 The Mercantile Bank  a Division of Capitec Bank Limited Team