BR
Brandon R
1 reviews | Active since Jun 2011
01 Feb 2024, 13:39
ALWAYS PROBLEMS WITH THE APP ON A NEW PHONE
I am very frustrated with Capitec.
Why is it, each time I get a new phone and download the capitec bank app, I have to set it up and as soon as it gets to the point where it wants a selfie, it fails and says home affairs is not linked and i need to visit a branch!
I work a full day, where do i have time to do this! I now have payments to make but I cant access my banking!
The sad thing is, I am busy in the process of moving all my debits and credits to Capitec and now second guessing this!
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
01 Feb 2024, 15:20Good day Brandon
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply01 Feb 2024, 15:20
Official
Good day Brandon
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank