WD
William D

1 reviews | Active since Oct 2010

22 Sept 2015, 20:07

Always a pleasure dealing with Capitec

Today I had to visit Capitec Tyger Valley to get proof of my banking details. The entire visit, from being greeted at the door, to leaving the branch, could not have taken longer than 2 minutes. This same operation would have probably taken at least 20 minutes (if not much longer) at any of the \big four"banks. I've experienced the same efficiency each time I have had to visit the branch.<br> <br> It is a pleasure doing business with a modern and customer-focused bank. I would be lying awake at night if I was an exec at one of the other banks."""

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Replies (1)
Capitec Bank
Capitec Bank's reply23 Sept 2015, 08:45
Official
Hello wd2008,

Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.

I will pass on your kind words to the branch and we trust that your future association with Capitec Bank will be long and pleasant.

Complaint Management
Capitec Bank