NM
Nomaphelo M
1 reviews | Active since Feb 2019
25 Aug 2023, 15:20
ALWAY SLOW SYSYEM
on the 19 August i made a payment using the capitec app, i tried then system error then i tried second time same thing system error. i then check my balance it was the same , i tried the 3rd time it went off but balance not the same so when i check payment history i made 2 payments of R350 for my DSTV. I DDNT BOTHER GOING TO THE BRANCH CZ I KNW THE ANSWER. I MADE 2 PAYMENTS BECAUSE OF THE STUPID ALWAYS SLOW SYSYEM.. CAN I GET A REFUND
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
25 Aug 2023, 16:06Good day Nomaphelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply25 Aug 2023, 16:06
Official
Good day Nomaphelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank