1 reviews | Active since Oct 2012
Allowing Unauthorised Debit orders
There is a so called Shesha company that deducted R99.99 from my Capitec account without my consent. When I call Capitec to give me the ******** contact details they tell me they don't have and will request them from an external bank. I asked them to give me the name of that external bank so that I can call them myself but they refused. Why allow a ghost company which does not even have a telephone number to deduct my money?
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
Good day
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank