MS
Marcha S
1 reviews | Active since Apr 2016
18 Apr 2016, 07:54
All Banks need employees like Lerato
I went to Capitec Bank Mall@Carnival and when the doors open I was assisted immediately, I barely sit to wait for service. My assistant was Lerato. I told her my story and she went that extra mile to assist me. She even sealed me a letter for my work for the change of my account in a envelope. Service was quick and she was just the \girl\"...Thanks Lerato! "
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Capitec Bank's replyOfficial
18 Apr 2016, 09:33Hello Marchastander,
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Lerato and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaints Management: Capitec Bank
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Lerato and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaints Management: Capitec Bank
Capitec Bank's reply18 Apr 2016, 09:33
Official
Hello Marchastander,
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Lerato and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaints Management: Capitec Bank
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Lerato and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaints Management: Capitec Bank