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ebrahim K

1 reviews | Active since Oct 2014

23 Mar 2015, 14:51

alert alert alert

i called into Capitec this morning , referring to a **** , which i paid made payment to , the consultant that took my first call admitted that the getleman with the account is problematic , and reassured me that i will not have any issues of getting my refund, i was asked to obtain a case number from the police , i have done it , now another gentleman gives me a different story , come on Capitec have rules implaced , ,<br> <br> <br> capitec how are such people allowed to do banking , my hard earn money is there and i would like it back , <br> i have a kid that is eplieptic , that is why i want to take her on holiday , be remorseful ..<br> <br> solve my issue , i can email proof of details .

0
Replies (1)
Capitec Bank
Capitec Bank's reply24 Mar 2015, 07:48
Official
Hello katsy786,

I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Bianca Pieterse
Complaint Administrator
Capitec Bank

Best regards,