VV
Veliswa V

1 reviews | Active since Jan 2020

02 Jan 2020, 16:50

Airtime transfere

I bought R30 airtime on the 27-12-2019 using the capitec app however I never received the airtime bt money was deducted on my account.

0
Replies (2)
Capitec Bank
Capitec Bank's reply03 Jan 2020, 08:01
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply03 Jan 2020, 12:41
Official
Hi Veliswa V
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, I trust your matter has been resolved. 
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsCapitec Bank